Refund policy

We want you to be happy with your subscription to XP Reselling. If something isn’t right, we’re here to help.

Free Subscriptions
If you are on a free subscription you can cancel any time, and no refund is due. If you upgrade to our paid plan, normal refund terms apply.

Refunds
Subscription payments are generally non-refundable, but we’ll always look into your situation. We may issue a refund if:

• You were charged more than once by mistake.
  

• There was a technical issue on our side that stopped you from using the service.
  

• You’re entitled to one under local consumer laws (for example, a 14-day cooling-off period in the UK or EU).
  

We’re not able to offer refunds for:

• Partially used subscription periods.
  

• Cancellations made after renewal.
  

• Change of mind once the service has been accessed or used.
  
  

How to Request a Refund
If you think you’re eligible for a refund, please contact us at team@xp-reselling.com within 14 days of your payment. Include your account email and a brief explanation of what happened — we’ll get back to you within a few business days.

Cancelling Your Subscription
You can cancel your subscription any time from your account settings. You’ll still have access until the end of your current billing period.

Updates to This Policy
We may update this policy occasionally, and the latest version will always be available on this page.